POND ROOFING 1 of 15 NORTHERN AMERICAN COMPANIES TO EARN THE DIAMOND LEVEL CUSTOMER APPROVAL RATING

Wednesday, March 11th, 2015 - Post by Pond1920
CertainTeed, one of the largest shingle manufacturers in the world recently announced the results of its customer service Track Record surveys. CertainTeed established a Customer Track Record survey that gives residential shingle customers the opportunity to rate their roofing experience, and recipients of the highest achievement record were just announced.

Pond Roofing has been recognized as one of less than fifteen companies that received that rating and award.

CertainTeed, in its letter to Pond Roofing, stated that “Your Company has demonstrated that dedication to customer satisfaction is an extremely important element of your business.  We applaud your commitment to provide outstanding service that is customer focused.  Less than fifteen companies in North America have attained this Diamond Status, so everyone at Pond Roofing can be exceptionally proud of this significant achievement.”

Patrick Readyhough, President of Pond Roofing, stated that “We have always worked hard not just to meet, but to exceed the expectations of our valued customers.  We earned the reputation we have, and we pay attention to every element of our work to ensure that we maintain it.”




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