June 2014 - Residential Roofing Services | Fairfax, Arlington, VA

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

Since Pond Roofing finished, I have been up on my roof several times. I am very pleased at what a thorough and very careful job was done – not just the shingling but the replacement sheathing, fitting of the drip edges and flashing, vent covers, and so forth. I consider myself lucky and grateful to have gotten your crew. I say this as someone who has built one house from the foundation up with my own hands, and can tell the good from the slip-shod when I hire work done on my current home. The work crew made sure I got to see the old sheathing myself after the tear-off. The cleanup was excellent. I was pleasantly surprised as I was sort of expecting the worst. My house has a lot of bushes, vines and flowers right around it, and they were careful to put down tarps to protect the shrubbery and catch the stuff that fell during the tear-off. I have already recommended you to my boss, and I’ve made sure to pass along your flyers. Your company is well thought of and has a good track record.

E. Linnell

As a dedicated do-it-yourselfer who has spent almost 30 years in rebuilding his home, I must confess some apprehension at the thought of a team of professionals invading our handiwork. However, the experience was extremely pleasant, and our association with you will long be remembered as an example of how craftsmen and clients should get along with each other.

The workmanship, in this extremely complicated roof configuration, appears to be thoroughly excellent, and I am confident that the winter snows will find no entryways. Please feel free to use my name as a reference regarding your business reputation, and the roof job itself as an example to show potential customers who may not yet be convinced of your technical competence.

Captain J.T. Shepard

I would like to compliment all of you that I came in contact with. The receptionist was extremely helpful and patient with all of our questions. Joe was great about calling me to answer questions I had, and certainly very knowledgeable about the whole business. And the three roofers were terrific. They were extremely polite, and very careful with the property. I still can’t figure out how they managed the fantastic clean-up job – my yard looked like it had been vacuumed! We are very pleased with the whole job. I’m just sorry we won’t need another roof for 25 more years. Your people were a real pleasure, and the work was great.

S. Gotthardt

I wish to express my sincere gratitude to each member of your staff who was involved in my recent siding repair job. As you know, severe winds in our area caused a significant amount of siding to be blown off of our house. From my first call to your office through job estimates to the job completion, each member of your staff with whom I worked was professional and courteous. The crew that performed the first patching job was efficient and meticulous in making sure the temporary repair would secure the house until the final repair could be completed. They reminded me of why I chose Pond Roofing five years ago for my roof replacement. Like the first crew, the siding replacement crew was meticulous and took the time to make sure that quality and attention to detail were carried out throughout the job. I have and will continue to recommend Pond Roofing to friends and neighbors. Again, my sincerest thanks to everyone I worked with on my recent job.

S. McCullough

AVOIDING CONTRACTOR RIP-OFFS

Posted on June 12, 2014 by Betsy Pond

As a result of the treacherous weather we continue to be pounded with, many homeowners are facing roofing and/or other exterior damage to their home. Reputable contractors have been flooded with calls, and probably have a substantial wait period before they can get the work done for you. Wait for the known area professionals: there

Posted in Contractors, Customer Service, Roof care Angie's List best of service, great service, Contractor Credentials, professional roofer

NEW ROOF/WOOD REPLACEMENT

Posted on June 3, 2014 by Betsy Pond

As the weather is clearing and we are able to assess the damage to exterior structures caused by the six-month horrific weather in our area, we are seeing a lot of wood rot. What that translates to the homeowner is an added expense to the cost of replacing your roof. What it means to the

Posted in Roof care home improvement, working on a roof, roof care, professional roofer, summer roof maintenance, roofing maintenance, gutter cleaning in spring, fairfax roofing contractor, roofing contractor, pricing a roof