June 2014 - Residential Roofing Services | Fairfax, Arlington, VA

Your company just completed a roofing job on our home in Herndon, Virginia. We don’t have a habit of writing letters to contractors that we have dealt with over the years, but we decided to make an exception. We would like very much to express our sincere appreciation of the quality workmanship of the roofing job completed on our house. Your people both in the office and in the field acted in a most professional manner. It was a real pleasure to have a quality and timely job completed. In the past, we have had to have contractors return to finish the job properly. This contract was an exception and we are very satisfied customers. Again, thank you and your staff for a very rewarding experience. We will tell our neighbors and friends about the professional work of the Pond Roofing Company, and how nice it was to deal with people who are interested in doing a quality job

Mr. and Mrs. Muscaro

Very well done and completed on time. Very good task masters. They did an excellent job – better than the original. We appreciate your detailed, accurate estimate. It made filing our claim with USAA much easier. We also feel your estimate was very fair.

Mr. Summerford

As a dedicated do-it-yourselfer who has spent almost 30 years in rebuilding his home, I must confess some apprehension at the thought of a team of professionals invading our handiwork. However, the experience was extremely pleasant, and our association with you will long be remembered as an example of how craftsmen and clients should get along with each other.

The workmanship, in this extremely complicated roof configuration, appears to be thoroughly excellent, and I am confident that the winter snows will find no entryways. Please feel free to use my name as a reference regarding your business reputation, and the roof job itself as an example to show potential customers who may not yet be convinced of your technical competence.

Captain J.T. Shepard

As Washington Checkbook members, we will share our great experience so others know. My only regret is not calling Pond Roofing four years ago when I replaced my roof.

C. Dominque

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

AVOIDING CONTRACTOR RIP-OFFS

Posted on June 12, 2014 by Betsy Pond

As a result of the treacherous weather we continue to be pounded with, many homeowners are facing roofing and/or other exterior damage to their home. Reputable contractors have been flooded with calls, and probably have a substantial wait period before they can get the work done for you. Wait for the known area professionals: there

Posted in Contractors, Customer Service, Roof care Angie's List best of service, great service, Contractor Credentials, professional roofer

NEW ROOF/WOOD REPLACEMENT

Posted on June 3, 2014 by Betsy Pond

As the weather is clearing and we are able to assess the damage to exterior structures caused by the six-month horrific weather in our area, we are seeing a lot of wood rot. What that translates to the homeowner is an added expense to the cost of replacing your roof. What it means to the

Posted in Roof care home improvement, working on a roof, roof care, professional roofer, summer roof maintenance, roofing maintenance, gutter cleaning in spring, fairfax roofing contractor, roofing contractor, pricing a roof