Newsletter - Residential Roofing Services | Fairfax, Arlington, VA

Never having had a roof replaced before, I was unaware of much of the details and the hard work it took. I was stunned by the amount of debris. But, your crew was amazing. They covered everything – even the fish pond. They kept the bits and pieces off the shrubbery and sidewalk and removed all the mess as they left. They worked steadily with professional dedication. I am impressed by your company, and we should be good for the next 25 years!

Mrs. J. Helbig

Your field team, which was led by Mr. Minh, was very professional, courteous to my wife and did a great job and left the site spotless. We couldn’t be happier with work and the product and know that the performance of your team is the reason you have been in business for so long with such a good reputation.

L. Scully

As Washington Checkbook members, we will share our great experience so others know. My only regret is not calling Pond Roofing four years ago when I replaced my roof.

C. Dominque

Pond Roofing crew was thoroughly professional. Friendly, cordial — even on a blistering day on a black rubber roof with no shade. More than a “good” job– truly a “work of art” where this kind of craft is concerned. Just a beautiful job. When it comes to the roof, I always call Pond and recommend that others do so also.

C. Cackler

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale