Newsletter – Residential Roofing Services | Fairfax, Arlington, VA

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

I am not an expert on roofs so I go to people who have served me well in the past and I can trust their reputation. Excellent workmanship. Staff was friendly, polite and professional.

C. Metzger

Your company just completed a roofing job on our home in Herndon, Virginia. We don’t have a habit of writing letters to contractors that we have dealt with over the years, but we decided to make an exception. We would like very much to express our sincere appreciation of the quality workmanship of the roofing job completed on our house. Your people both in the office and in the field acted in a most professional manner. It was a real pleasure to have a quality and timely job completed. In the past, we have had to have contractors return to finish the job properly. This contract was an exception and we are very satisfied customers. Again, thank you and your staff for a very rewarding experience. We will tell our neighbors and friends about the professional work of the Pond Roofing Company, and how nice it was to deal with people who are interested in doing a quality job

Mr. and Mrs. Muscaro

Living overseas, it came as a shock when our property manager e-mailed us saying that our house in Virginia needed a new roof immediately. We were bewildered trying to identify trustworthy and professional contractors, and our property manager suggested Pond Roofing. We checked out the references and made contact with a representative. She was immediately ready to help and directed us to a website which allowed us to visualize the many color and tile choices available. We wanted the best materials and workmanship available so that our new roof would last for the rest of our lives. Pond provided cost estimates for many different materials and options. Once we chose a plan that was right for us, Pond started and finished the work quickly and expertly. The new roof, new gutters and good workmanship impressed quite a few neighbors who requested the name of the company who did the work. I have never written a testimonial about a company before, and I generally don’t believe the testimonials that I see on websites, but I would be happy to tell you individually what a great pleasure it was to work with Pond and how satisfied we are with their professionalism.

Mr. and Mrs. D. Thompson

Your crew did a great job just as I thought they would. Everything cleaned up and neatly done. I must tell you, because of the good workmanship, you will be doing my new roof job, on the house and the barn. I wanted to thank you and your crew for the good job.

B. Wiggins