window Archives - Residential Roofing Services | Fairfax, Arlington, VA

Pond Roofing crew was thoroughly professional. Friendly, cordial — even on a blistering day on a black rubber roof with no shade. More than a “good” job– truly a “work of art” where this kind of craft is concerned. Just a beautiful job. When it comes to the roof, I always call Pond and recommend that others do so also.

C. Cackler

I trust Pond Roofing above all other roofing companies for quality and dependability.

P. Uchello

Your field team, which was led by Mr. Minh, was very professional, courteous to my wife and did a great job and left the site spotless. We couldn’t be happier with work and the product and know that the performance of your team is the reason you have been in business for so long with such a good reputation.

L. Scully

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

We are extremely pleased with our new roof and particularly with all aspects of its installation. Your work crews did meticulous and outstanding work and are to be commended. It was a pleasure to engage in our prior roof discussions and installation with your late father and now to see Pond Roofing standards remain quite noteworthy. There are occasions when a particular individual seems to rise above others in excellence in terms of assistance, knowledge and public relations. It has been a heartwarming and valuable experience to have Patrick Readyhough doing what we consider an extraordinary service for us. The interactions have been highly useful and personally very satisfying. He is to be commended at the highest level.
Pond Roofing has delivered an outstanding service and we feel obligated to express it herein. Thank you very much.

Mr. and Mrs. Culhane

POND ROOFING 1 of 15 NORTHERN AMERICAN COMPANIES TO EARN THE DIAMOND LEVEL CUSTOMER APPROVAL RATING

Posted on March 11, 2015 by Pond1920

CertainTeed, one of the largest shingle manufacturers in the world recently announced the results of its customer service Track Record surveys. CertainTeed established a Customer Track Record survey that gives residential shingle customers the opportunity to rate their roofing experience, and recipients of the highest achievement record were just announced. Pond Roofing has been recognized as

Posted in Uncategorized siding, awards, customer satisfaction, customer service, doors, Patrick Readyhough, Pond Roofing, roof, shingle, shingles, valued customers, window