January 2013 - Residential Roofing Services | Fairfax, Arlington, VA

Living overseas, it came as a shock when our property manager e-mailed us saying that our house in Virginia needed a new roof immediately. We were bewildered trying to identify trustworthy and professional contractors, and our property manager suggested Pond Roofing. We checked out the references and made contact with a representative. She was immediately ready to help and directed us to a website which allowed us to visualize the many color and tile choices available. We wanted the best materials and workmanship available so that our new roof would last for the rest of our lives. Pond provided cost estimates for many different materials and options. Once we chose a plan that was right for us, Pond started and finished the work quickly and expertly. The new roof, new gutters and good workmanship impressed quite a few neighbors who requested the name of the company who did the work. I have never written a testimonial about a company before, and I generally don’t believe the testimonials that I see on websites, but I would be happy to tell you individually what a great pleasure it was to work with Pond and how satisfied we are with their professionalism.

Mr. and Mrs. D. Thompson

Excellent workmanship. Courteous and patient with my many questions. Excellent clean up. You were recommended to me 20 years ago. I keep coming back.

Dr. F. D’Aquila

Another nice job – you did our former townhouse. We have recommended you for many years.

Mr. and Mrs. T. Corcoran

Since Pond Roofing finished, I have been up on my roof several times. I am very pleased at what a thorough and very careful job was done – not just the shingling but the replacement sheathing, fitting of the drip edges and flashing, vent covers, and so forth. I consider myself lucky and grateful to have gotten your crew. I say this as someone who has built one house from the foundation up with my own hands, and can tell the good from the slip-shod when I hire work done on my current home. The work crew made sure I got to see the old sheathing myself after the tear-off. The cleanup was excellent. I was pleasantly surprised as I was sort of expecting the worst. My house has a lot of bushes, vines and flowers right around it, and they were careful to put down tarps to protect the shrubbery and catch the stuff that fell during the tear-off. I have already recommended you to my boss, and I’ve made sure to pass along your flyers. Your company is well thought of and has a good track record.

E. Linnell

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

ROOF STAINS AND STREAKS (ALGAE)

Posted on January 8, 2013 by Patrick

al.gae: (Gloeocapsa magma) A blue-green plant that leaves black mold-like stains and streaks on roofs commonly found in climates with warm, humid summers. Undoubtedly you have noticed a lot of roofs in our neighborhoods that have black streaks. And judging from the number of customers who call to find about what can be done about

Posted in Roof care, Safety home improvement, winter home tips, roof repair, working on a roof, cleaning stains on roofs, roof care

Pond Roofing Earns Esteemed 2012 Angie’s List Super Service Award

Posted on January 4, 2013 by Patrick

We are very proud to have won the Angie’s List Super Service Award for the sixth year in a row in Fairfax and Northern Virginia, and this year we won in three different categories! Award reflects company’s consistently high level of customer service Pond Roofing has earned the service industry-coveted 2012 Angie’s List Super Service Award,

Posted in Customer Service home improvement, roofing, siding, winter home tips, Angie's List best of service, great service, solid reputation