The Pond Proven Process
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Since our founding in 1964, Pond Roofing & Exteriors has continuously improved our systems and processes to ensure successful home improvement experiences for our customers and team. The result is our Pond Proven Process, which includes advanced management software to keep track of our work, from your original inquiry to our final inspection and beyond. It also enables us to deliver a consistent experience to all of our customers. With Pond Roofing on your side, we’ll take the stress out of your project with these key steps:
Our Process
When you get in contact with us, one of our sales coordinators will take the time to ask questions and learn more about your desired project. During this process, they will also schedule a date and time that works with your schedule, so that one of our estimators can visit your home and assess the work that needs to be done. A confirmation email will also be sent, ensuring the appointment still works for you.
You contact the Pond Roofing & Exteriors office
Friendly sales coordinator gathers information
No-obligation, FREE estimate scheduled
Appointment confirmation email sent including estimator introduction
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Expect First-Class Service & Worry-Free Solutions!
When your home’s exterior needs attention, you want an exterior home remodeling company you can entrust with the job. At Pond Roofing & Exteriors, we’ll make your project easy thanks to our "Pond Proven Process". We’ll start with an initial consultation, where we’ll recommend the best upgrades to meet your needs. Then, you’ll receive an expert installation, followed by a final inspection to ensure everything meets our high quality standards. Best of all, you’ll enjoy concierge-style service and a stress-free experience every step of the way. Contact Pond Roofing & Exteriors today to speak to one of our friendly professionals.
Our Values Are at the Heart of Our Business
Compassion
Caring Enough to Take ACTION to Make it Better
Open Communication
Listen and Clarify, Speak UP, Respond Quickly
Relentless Improvement
Always Improving our Skills and Execution
Excellence
Always Do Your Best
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Customer Reviews
Excellent service. Any question I had was addressed in a friendly yet professional manner. I have used Pond before for replacement windows and siding and most recently for new roofing. I highly recommend them for their responsiveness and the high quality of their work.
Easy communication with tons of photos and excellent job! Pond Roofing even came back to replace the color of the shingles to our satisfaction. The property was in McLean and they made me look great since my landlord client was very impressed. The swag cookies to our tenants was an added bonus. :-) Thanks so much!
Very fast initial response time and great customer service. Repair work was done (by prearrangement) while we had to be out of town and it looks great now that we are back. We have used Pond before and would call them first if we need roofing work in the future. Thanks!
Great communication, very professional repair crew. We have a new construction house that had some issues with vent seals after 10yrs and Pond fixed 8 different areas in one day--very happy with the work.
I recently hired Pond Roofing to check out a leak. They did a great job coming in on time and to troubleshoot the issue. Their pricing was competitive and overall service was excellent. I’m very happy with their work.
Pond Roofing was very responsive and knowledgeable about the condition of our roof. They delivered before the expected date and their work was impeccable. I cannot recommend working with Shanti enough.
Quality and Integrity. Terrific job on a roof repair. Called for a minor fix which was expertly accomplished. Patrick performed a complete inspection, ensuring no other damage or work needed. Perfect!
Our Location
Mon-Fri: 8am – 4pm
Sat-Sun: Closed