May 2013 - Residential Roofing Services | Fairfax, Arlington, VA

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

Living overseas, it came as a shock when our property manager e-mailed us saying that our house in Virginia needed a new roof immediately. We were bewildered trying to identify trustworthy and professional contractors, and our property manager suggested Pond Roofing. We checked out the references and made contact with a representative. She was immediately ready to help and directed us to a website which allowed us to visualize the many color and tile choices available. We wanted the best materials and workmanship available so that our new roof would last for the rest of our lives. Pond provided cost estimates for many different materials and options. Once we chose a plan that was right for us, Pond started and finished the work quickly and expertly. The new roof, new gutters and good workmanship impressed quite a few neighbors who requested the name of the company who did the work. I have never written a testimonial about a company before, and I generally don’t believe the testimonials that I see on websites, but I would be happy to tell you individually what a great pleasure it was to work with Pond and how satisfied we are with their professionalism.

Mr. and Mrs. D. Thompson

Excellent workmanship. Courteous and patient with my many questions. Excellent clean up. You were recommended to me 20 years ago. I keep coming back.

Dr. F. D’Aquila

I would like to compliment all of you that I came in contact with. The receptionist was extremely helpful and patient with all of our questions. Joe was great about calling me to answer questions I had, and certainly very knowledgeable about the whole business. And the three roofers were terrific. They were extremely polite, and very careful with the property. I still can’t figure out how they managed the fantastic clean-up job – my yard looked like it had been vacuumed! We are very pleased with the whole job. I’m just sorry we won’t need another roof for 25 more years. Your people were a real pleasure, and the work was great.

S. Gotthardt

Excellent workmanship. We feel your employees did a good job and had a very good attitude – especially the young man who did the back flat roof and the final cleanup. As you know, I used you and your service once before – about 30 years ago.

E. Nagley

SUMMER MAINTENANCE TIPS FOR ROOFS, GUTTERS AND SIDING

Posted on May 31, 2013 by Betsy Pond

Summer is here, and the flowers, trees and gardens are in full bloom. Make it a point to inspect your roof to make sure that there are no tree branches hovering over your roof. You should inspect your roof every few weeks, particularly after heavy summer downpours. Here’s what you need to know: If tree

Posted in Gutter Cleaning, Roof care, Summer Maintenance home improvement, roof repair, great service, roof care, professional roofer, gutter care, gutter cleaning, Roof care in summer, siding care, summer roof maintenance

CICADA WARNING

Posted on May 23, 2013 by Betsy Pond

MAKE SURE YOUR GUTTERS ARE CLEAN AND PROTECTED FROM THE CICADA BOMBARDMENT. The cicadas are returning in full blast! In past years, our customers have called exasperated by the cicada shells that are clogging up their gutters. If left unattended, an unbearable smell develops until the gutters are cleaned out and the shells removed. This

Posted in Gutter Cleaning, Roof care roof repair, working on a roof, Angie's List best of service, great service, roof care, professional roofer, cicada, gutter care, gutter cleaning

LEAKS

Posted on May 9, 2013 by Betsy Pond

Okay – it’s time – April showers have brought either new leaks or those leaks that you have been ignoring need attention. To paraphrase a Beatles’ song “Fixing a Hole” where the rain gets in and stops my mind from wondering …. Why have I put this off and where will the water go? STOP!

Posted in Roof care home improvement, roofing, roof repair, great service, roof care, professional roofer, roof leaks