March 2014 – Residential Roofing Services | Fairfax, Arlington, VA

Timeliness very much appreciated. A couple of neighbors will be needing new roofs, and I have recommended you.

S. Douds

Pond Roofing crew was thoroughly professional. Friendly, cordial — even on a blistering day on a black rubber roof with no shade. More than a “good” job– truly a “work of art” where this kind of craft is concerned. Just a beautiful job. When it comes to the roof, I always call Pond and recommend that others do so also.

C. Cackler

We are extremely pleased with our new roof and particularly with all aspects of its installation. Your work crews did meticulous and outstanding work and are to be commended. It was a pleasure to engage in our prior roof discussions and installation with your late father and now to see Pond Roofing standards remain quite noteworthy. There are occasions when a particular individual seems to rise above others in excellence in terms of assistance, knowledge and public relations. It has been a heartwarming and valuable experience to have Patrick Readyhough doing what we consider an extraordinary service for us. The interactions have been highly useful and personally very satisfying. He is to be commended at the highest level.
Pond Roofing has delivered an outstanding service and we feel obligated to express it herein. Thank you very much.

Mr. and Mrs. Culhane

As Washington Checkbook members, we will share our great experience so others know. My only regret is not calling Pond Roofing four years ago when I replaced my roof.

C. Dominque

Your company just completed a roofing job on our home in Herndon, Virginia. We don’t have a habit of writing letters to contractors that we have dealt with over the years, but we decided to make an exception. We would like very much to express our sincere appreciation of the quality workmanship of the roofing job completed on our house. Your people both in the office and in the field acted in a most professional manner. It was a real pleasure to have a quality and timely job completed. In the past, we have had to have contractors return to finish the job properly. This contract was an exception and we are very satisfied customers. Again, thank you and your staff for a very rewarding experience. We will tell our neighbors and friends about the professional work of the Pond Roofing Company, and how nice it was to deal with people who are interested in doing a quality job

Mr. and Mrs. Muscaro

THE ROOFING CONTRACT: GET EVERYTHING IN WRITING

Posted on March 24, 2014 by Betsy Pond

According to the Better Business Bureau, in 2011 it received more than 3.3 million consumer inquiries from consumers who were trying to find a reputable roofer. While roofing was the No. 1 industry that consumers asked for Bureau guidance and referrals, other exterior improvements such as siding, windows and doors were not far behind. The

Posted in Contractors, Customer Service, Roofs, Safety working on a roof, Angie's List best of service, great service, Contractor Credentials, professional roofer, roofing maintenance, Roofing contracts

What 50 Years in Business Means To Me

Posted on March 18, 2014 by Betsy Pond

2014 marks the 50th anniversary of Pond Roofing and Exteriors. For the last half century, we have been a company committed to providing quality service to the residents of North Virginia. I celebrate the existence of this company, I celebrate its reputation, I celebrate the staff that makes it work like clock work, but most

Posted in Community home improvement, roof repair, Angie's List best of service, great service, roof care, professional roofer, business anniversary, serving customers for 50 years

SPRING MAINTENANCE TIPS FOR HOME EXTERIOR

Posted on March 14, 2014 by Betsy Pond

Hopefully, thankfully and optimistically, spring will be here soon. As soon as it warms up somewhat, it is a good idea to inspect the exterior of your home to see how it held up during our worst winter in years. Here are some things to look for: Gutters: Check to make sure gutters are securely

Posted in Gutter Cleaning, Roof care, Roofs gutter cleaning in spring, roof care in spring, spring maintenance