March 2014 - Residential Roofing Services | Fairfax, Arlington, VA

We are extremely pleased with our new roof and particularly with all aspects of its installation. Your work crews did meticulous and outstanding work and are to be commended. It was a pleasure to engage in our prior roof discussions and installation with your late father and now to see Pond Roofing standards remain quite noteworthy. There are occasions when a particular individual seems to rise above others in excellence in terms of assistance, knowledge and public relations. It has been a heartwarming and valuable experience to have Patrick Readyhough doing what we consider an extraordinary service for us. The interactions have been highly useful and personally very satisfying. He is to be commended at the highest level.
Pond Roofing has delivered an outstanding service and we feel obligated to express it herein. Thank you very much.

Mr. and Mrs. Culhane

Excellent workmanship, staff and cleanup. I have recommended your company to others for years. Thanks

Mr. And Mrs. D. Colby

FYI, please tell Minh’s manager that he did a great job. He was very helpful, very professional and very polite. He represents Pond Roofing very well! You guys have always done a great job for me and I sincerely appreciate it. I have recommended your company on several occasions and will continue to do so.

J. Loria

I wish to express my sincere gratitude to each member of your staff who was involved in my recent siding repair job. As you know, severe winds in our area caused a significant amount of siding to be blown off of our house. From my first call to your office through job estimates to the job completion, each member of your staff with whom I worked was professional and courteous. The crew that performed the first patching job was efficient and meticulous in making sure the temporary repair would secure the house until the final repair could be completed. They reminded me of why I chose Pond Roofing five years ago for my roof replacement. Like the first crew, the siding replacement crew was meticulous and took the time to make sure that quality and attention to detail were carried out throughout the job. I have and will continue to recommend Pond Roofing to friends and neighbors. Again, my sincerest thanks to everyone I worked with on my recent job.

S. McCullough

Your crew did a great job just as I thought they would. Everything cleaned up and neatly done. I must tell you, because of the good workmanship, you will be doing my new roof job, on the house and the barn. I wanted to thank you and your crew for the good job.

B. Wiggins

THE ROOFING CONTRACT: GET EVERYTHING IN WRITING

Posted on March 24, 2014 by Betsy Pond

According to the Better Business Bureau, in 2011 it received more than 3.3 million consumer inquiries from consumers who were trying to find a reputable roofer. While roofing was the No. 1 industry that consumers asked for Bureau guidance and referrals, other exterior improvements such as siding, windows and doors were not far behind. The

Posted in Contractors, Customer Service, Roofs, Safety working on a roof, Angie's List best of service, great service, Contractor Credentials, professional roofer, roofing maintenance, Roofing contracts

What 50 Years in Business Means To Me

Posted on March 18, 2014 by Betsy Pond

2014 marks the 50th anniversary of Pond Roofing and Exteriors. For the last half century, we have been a company committed to providing quality service to the residents of North Virginia. I celebrate the existence of this company, I celebrate its reputation, I celebrate the staff that makes it work like clock work, but most

Posted in Community home improvement, roof repair, Angie's List best of service, great service, roof care, professional roofer, business anniversary, serving customers for 50 years

SPRING MAINTENANCE TIPS FOR HOME EXTERIOR

Posted on March 14, 2014 by Betsy Pond

Hopefully, thankfully and optimistically, spring will be here soon. As soon as it warms up somewhat, it is a good idea to inspect the exterior of your home to see how it held up during our worst winter in years. Here are some things to look for: Gutters: Check to make sure gutters are securely

Posted in Gutter Cleaning, Roof care, Roofs gutter cleaning in spring, roof care in spring, spring maintenance