March 2015 - Residential Roofing Services | Fairfax, Arlington, VA

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

Timeliness very much appreciated. A couple of neighbors will be needing new roofs, and I have recommended you.

S. Douds

Office manager is very professional. The staff worked very hard and seemed to work well together. Your supervisor was professional and instilled confidence. He was “just great.” A very good job. We have had two sets of neighbors stop by and ask who did the work. We gave you good marks

A. Maish

I wish to express my sincere gratitude to each member of your staff who was involved in my recent siding repair job. As you know, severe winds in our area caused a significant amount of siding to be blown off of our house. From my first call to your office through job estimates to the job completion, each member of your staff with whom I worked was professional and courteous. The crew that performed the first patching job was efficient and meticulous in making sure the temporary repair would secure the house until the final repair could be completed. They reminded me of why I chose Pond Roofing five years ago for my roof replacement. Like the first crew, the siding replacement crew was meticulous and took the time to make sure that quality and attention to detail were carried out throughout the job. I have and will continue to recommend Pond Roofing to friends and neighbors. Again, my sincerest thanks to everyone I worked with on my recent job.

S. McCullough

I would like to commend the crew from Pond Roofing that worked on my house. They were very professional, working extended hours to remove the existing skylights, replacing them with a standard roof. I was particularly impressed with the speed and efficiency with which they removed the skylights above the solar panels. They used an approach that did not require them to walk on the roof or the solar panels. Also, they did not allow any debris to fall on the solar panels. In all areas, they worked as a coordinated team, removing the skylights, installing the two roofs, and removing all the debris. Again, please pass on my appreciation for a job well done to the crew who worked on the house.

G.M. Pittler

World Police and Fire Games Coming to Fairfax June 26th – July 5th, 2015

Posted on March 27, 2015 by Pond1920

Fairfax County has been chosen as the host city for the World Police and Fire Games (WPFG) this summer. This is an international sporting event that occurs every other year, and it is one of the largest multi-sporting events in the world. This is the first time the events have been held in our area, and

Posted in Roof Maintenance

Is your Roof Ready for Spring? Evaluate its Condition

Posted on March 25, 2015 by Pond1920

Spring is finally here. The snow is in the past, and warmer weather is on its way. While there will be plenty of sunshine, don’t overlook the fact that the spring months are always full of rain. Is your roof in condition to hold up to everything the spring season brings its way? Now is

POND ROOFING 1 of 15 NORTHERN AMERICAN COMPANIES TO EARN THE DIAMOND LEVEL CUSTOMER APPROVAL RATING

Posted on March 11, 2015 by Pond1920

CertainTeed, one of the largest shingle manufacturers in the world recently announced the results of its customer service Track Record surveys. CertainTeed established a Customer Track Record survey that gives residential shingle customers the opportunity to rate their roofing experience, and recipients of the highest achievement record were just announced. Pond Roofing has been recognized as

Posted in Uncategorized siding, awards, customer satisfaction, customer service, doors, Patrick Readyhough, Pond Roofing, roof, shingle, shingles, valued customers, window

POND WINS RARE DIAMOND APPROVAL AWARD

Posted on March 8, 2015 by Pond1920

Posted in Uncategorized