Don’t be Afraid to Ask these Roofing Questions

Is it time for a new roof? Are you finally ready to move forward with this project? It may be scary, especially if you don’t know the first thing about roofing; however, there are steps you can take and questions you can ask to ease the stress.

Here are several questions to ask a roofing contractor:

·      Can you explain the process of installing a new roof, from beginning to end?

·      Do you have insurance?

·      Do you have a contractor license?

·      Can you explain the many types of shingles and other products that will be used?

·      Do you offer a warranty on workmanship?

·      Can you provide me with any references?

At Pond Roofing, these are the types of questions we enjoy answering. The reason for this is simple: it means the homeowner is truly interested in doing things the right way.

Our goal is to provide accurate and detailed answers, ensuring that every homeowner we speak with is comfortable with our products and services.

Are you interested in learning more about the roof installation process? Has the time come to speak with a professional? We are here to answer all your questions. From there, it is your decision as to what you do next. You can be rest assured we are able to provide assistance every step of the way.

Our Values Are at the Heart of Our Business

Our values form the foundation of Pond Roofing & Exteriors. They shape the way we operate & deliver our very best to you.

Integrity

Do the right thing when nobody is watching

Accountability

Show up and take responsibility for every task we do

Communicate

Listen and clarify, speak our truth, respond quickly

Relentless Improvement

Always seeking to improve our skills and execution

Excellence

Always do our best to deliver a peaceful experience to customers, teammates, and community

Pond Roofing & Exteriors

Customer Reviews

"Excellent service. Any question I had was addressed in a friendly yet professional manner. I have used Pond before for replacement windows and siding and most recently for new roofing. I highly recommend them for their responsiveness and the high quality of their work."

- Nancy P.

"Pond Roofing was very responsive and knowledgeable about the condition of our roof. They delivered before the expected date and their work was impeccable. I cannot recommend working with Shanti enough."

- Erin M.

"Easy communication with tons of photos and excellent job! Pond Roofing even came back to replace the color of the shingles to our satisfaction. The property was in McLean and they made me look great since my landlord client was very impressed. The swag cookies to our tenants was an added bonus. :-) Thanks so much!"

Laura M.

"Very fast initial response time and great customer service. Repair work was done (by prearrangement) while we had to be out of town and it looks great now that we are back. We have used Pond before and would call them first if we need roofing work in the future. Thanks!"

Scott C.

"Quality and Integrity. Terrific job on a roof repair. Called for a minor fix which was expertly accomplished. Patrick performed a complete inspection, ensuring no other damage or work needed. Perfect!"

Brian N.

"Great communication, very professional repair crew. We have a new construction house that had some issues with vent seals after 10yrs and Pond fixed 8 different areas in one day--very happy with the work."

- Ryan H.

"I recently hired Pond Roofing to check out a leak. They did a great job coming in on time and to troubleshoot the issue. Their pricing was competitive and overall service was excellent. I’m very happy with their work."

- Hassan W.