Joe Gajewski

Estimator

After over ten years of customer service excellence at Great American Restaurants, Joe turned his focus to making a difference at Pond. While Joe truly embodies all our core values, his relentless pursuit of improvement in all areas is what really sets him apart. He aims to create a consistent experience that will lead to trust, believing whole-heartedly that when a brand earns a customer’s trust, they have formed a solid and meaningful relationship. Joe believes that a great customer experience starts with a proper understanding of the problems a homeowner is trying to solve. Joe works hard to answer any questions a customer may have, diagnose problems and formulate a solution that meets their needs and wants.

In his free time Joe enjoys spending time with his wife and daughter. He enjoys running, biking, and sitting by the pool, but enjoys taking his daughter to the playground the most. If you don’t find Joe working, he is busy being a family man.

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Team Members

Patrick Readyhough

Cindy Readyhough

Mike Fitzgerald

Installation Director

Taylor Carroll

Marketing Director

Anthony Themak

Barbara O’Brien

Accounting Manager

Quality Assurance Manager

Robert Kern

Field Supervisor

Lori Portillo

Lead Sales Coordinator

Kris Candelas-Bush

Field Supervisor

Erika Argueta

Sales Coordinator

Brett Seace

Ana Rosales Claure

Onboarding Specialist

Sandra Matheu

Senior Accountant

Jennifer Rios

Production Coordinator

Nataly Caballero

Production Coordinator

Nate Hileman

Joe Gajewski

Shanti Smith

Senior Estimator

Carlos Aleman

Roofing Technician

Cameron Gieseman

Binh Nguyen

Roofing Technician

Pedro Aleman

Roofing Technician

Fausto Velasquez

Roofing Technician

Our Values Are at the Heart of Our Business

Our values form the foundation of Pond Roofing & Exteriors. They shape the way we operate & deliver our very best to you.

Integrity

Do the right thing when nobody is watching

Accountability

Show up and take responsibility for every task we do

Communicate

Listen and clarify, speak our truth, respond quickly

Relentless Improvement

Always seeking to improve our skills and execution

Excellence

Always do our best to deliver a peaceful experience to customers, teammates, and community

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Pond Roofing & Exteriors

Customer Reviews

"Excellent service. Any question I had was addressed in a friendly yet professional manner. I have used Pond before for replacement windows and siding and most recently for new roofing. I highly recommend them for their responsiveness and the high quality of their work."

- Nancy P.

"Pond Roofing was very responsive and knowledgeable about the condition of our roof. They delivered before the expected date and their work was impeccable. I cannot recommend working with Shanti enough."

- Erin M.

"Easy communication with tons of photos and excellent job! Pond Roofing even came back to replace the color of the shingles to our satisfaction. The property was in McLean and they made me look great since my landlord client was very impressed. The swag cookies to our tenants was an added bonus. :-) Thanks so much!"

Laura M.

"Very fast initial response time and great customer service. Repair work was done (by prearrangement) while we had to be out of town and it looks great now that we are back. We have used Pond before and would call them first if we need roofing work in the future. Thanks!"

Scott C.

"Quality and Integrity. Terrific job on a roof repair. Called for a minor fix which was expertly accomplished. Patrick performed a complete inspection, ensuring no other damage or work needed. Perfect!"

Brian N.

"Great communication, very professional repair crew. We have a new construction house that had some issues with vent seals after 10yrs and Pond fixed 8 different areas in one day--very happy with the work."

- Ryan H.

"I recently hired Pond Roofing to check out a leak. They did a great job coming in on time and to troubleshoot the issue. Their pricing was competitive and overall service was excellent. I’m very happy with their work."

- Hassan W.

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