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Remote Estimates

Remote Estimates

Mar 09, 2023

We recently had a homeowner reach out to us about a roof estimate via email. When we tried to schedule an appointment for a site visit we received this reply:  “All my other estimates have been done remotely so I’m not sure why you need an appointment with me there.  I’ll stick with someone who actually uses modern technology.”

As a roofing company, we understand the importance of keeping up with the latest technology to provide accurate estimates and high-quality services to our customers. We are proud to say that we use state-of-the-art technology to ensure that we provide the best possible services.

We use cutting-edge apps for measurements that allow us to get incredibly accurate estimates of the quantities required for your roofing project. One of these apps can be ordered online, while the other allows us to take a series of photographs on the spot and submit them for analysis. We also have a web-based estimating system with all of our pricing and terms loaded into it. We also have a web-based estimating system with all our pricing and terms loaded into it. This technology allows us to provide accurate electronic proposals on the spot when we visit your property, so you don’t have to wait for days to get an estimate. Changes can be made quickly and resent.

Moreover, we have a project management software that helps us manage every aspect of your roofing project, ensuring that no part is missed and that you are always kept informed. Our software, CompanyCam, automatically files any photos taken at your location right to your job and allows us to easily share notes on special instructions for your job. This allows us to keep track of every detail of your project, so you can be sure that your roofing project is in good hands.

However, we recognize that there are some things that technology cannot replace. Two crucial aspects of roofing that require a hands-on approach are assessing the quality of the sheathing and diagnosing attic ventilation issues. That’s why we believe that it’s crucial for a roofing company to visit your home to provide an accurate estimate. Without a site visit, we cannot address these issues, which can significantly impact the cost of your roofing project.

We understand that many homeowners prefer the convenience of shopping from home without too much interruption. There are too many contractors that want to spend hours giving you a sales pitch. That is not something we do and a whole other blog post waiting to happen.

We understand that some contractors try to avoid site visits by providing estimates remotely. However, this approach can lead to surprises for the customer later. They will either surprise you with a higher bill later or never address the issues at all, which is worse. You might be surprised years later when something fails, and you’re left with a costly repair bill. That’s why it’s important to choose a roofing company that will take the time to physically visit your home and thoroughly inspect your roof before providing an estimate. We believe that it’s essential to do what’s right for the building and treat our customers as well as possible. We have been in business for almost 60 years, and we know that homeowners hate surprises. That’s why we always strive to be accurate in our estimates and to address any issues upfront, so you don’t have to worry about surprises down the road.

We believe that our state-of-the-art technology combined with our hands-on approach is what sets us apart from other roofing companies. We understand that homeowners want to be able to shop easily from home, but we also believe that it’s essential to visit your property to provide an accurate estimate and address any issues that may arise. So, if you’re looking for a roofing company that uses the latest technology and has the expertise to handle any roofing project, you came to the right place.

Written by Patrick Readyhough
"Pond Roofing exceeded our expectations. Very professional and friendly."
David Salamone
"They have been my "go to" firm for roofing issues for over 20 years."
Frank Key
"We would highly recommend Pond Roofing for their high quality installation and price."
Jennifer Hines
"We had an excellent experience with Pond Roofing all around. Exceptional job!"
Diane DePallo
"If you want feel secure in your decision than go with Pond."
Michael Van Dyke
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$500 Off
Complete Roof or Siding Replacement