Winterizing your Home Archives - Page 2 of 2 - Residential Roofing Services | Fairfax, Arlington, VA

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

Pond Roofing crew was thoroughly professional. Friendly, cordial — even on a blistering day on a black rubber roof with no shade. More than a “good” job– truly a “work of art” where this kind of craft is concerned. Just a beautiful job. When it comes to the roof, I always call Pond and recommend that others do so also.

C. Cackler

I would like to compliment all of you that I came in contact with. The receptionist was extremely helpful and patient with all of our questions. Joe was great about calling me to answer questions I had, and certainly very knowledgeable about the whole business. And the three roofers were terrific. They were extremely polite, and very careful with the property. I still can’t figure out how they managed the fantastic clean-up job – my yard looked like it had been vacuumed! We are very pleased with the whole job. I’m just sorry we won’t need another roof for 25 more years. Your people were a real pleasure, and the work was great.

S. Gotthardt

Very well done and completed on time. Very good task masters. They did an excellent job – better than the original. We appreciate your detailed, accurate estimate. It made filing our claim with USAA much easier. We also feel your estimate was very fair.

Mr. Summerford

We are extremely pleased with our new roof and particularly with all aspects of its installation. Your work crews did meticulous and outstanding work and are to be commended. It was a pleasure to engage in our prior roof discussions and installation with your late father and now to see Pond Roofing standards remain quite noteworthy. There are occasions when a particular individual seems to rise above others in excellence in terms of assistance, knowledge and public relations. It has been a heartwarming and valuable experience to have Patrick Readyhough doing what we consider an extraordinary service for us. The interactions have been highly useful and personally very satisfying. He is to be commended at the highest level.
Pond Roofing has delivered an outstanding service and we feel obligated to express it herein. Thank you very much.

Mr. and Mrs. Culhane

Snow Removal From Roofs

Posted on February 8, 2013 by Patrick

It’s that time of year when we give attention to the probability of getting snow- storms such as the ones we’ve had in recent years. We wanted to give you the following guidelines recommended by the National Roofing Contractors Association for removing snow and ice from your roof. Because of safety issues, NRCA does not

Posted in Home safety, Winterizing your Home home improvement, working on a roof, Angie's List best of service, roof care, snow on roof, snow removal from roofs