How to Choose an Exterior Remodeling Contractor
Your home is one of the most important investments you’ll ever make. So, when it comes time for an exterior remodel, you want to be sure that you select a company that delivers on its promises and provides a great value on quality products and detail-oriented installations. Unfortunately, the exterior remodeling industry is rife with horror stories about projects gone awry. Some of the most common complaints include:
- Longer-than-expected installation times
- Lack of communication
- Poor workmanship
- Subpar products
- Messy jobsites
- Failure to honor warranties
Find an Exterior Remodeling Contractor That Puts Your Needs First
At Pond Roofing & Exteriors, we believe homeowners should be able to expect more from their exterior remodeling contractor. Much more. We are committed to helping homeowners find a contractor that does more than simply meet industry standards. You want a skilled and experienced contractor you can truly trust and that will serve you with honesty and integrity.
Before you choose an exterior remodeling contractor, make sure you have thoroughly researched them to ensure they are the right fit for your project. Following our guide will help you find the best exterior remodeling contractor.
What to Look for When Choosing an Exterior Remodeling Contractor
Stability & Longevity
When choosing an exterior remodeling contractor, it’s crucial to find a partner that has not only stood the test of time but also demonstrates the promise of future reliability. Don’t settle for mere assurances of stability; seek solid evidence. Request documents like proof of establishment, business licenses, contractor licenses, and proof of insurance. These elements are not just paperwork; they’re your assurance that the contractor has a robust foundation and a track record of providing reliable service. This evidence will also allow you to rest easy knowing that your exterior remodeling contractor will still be around to help you with post-installation support down the road.
Excellent Reputation
The reputation of a exterior remodeling contractor is a window into their professionalism and the quality of their work. It’s built on more than just claims of excellence—it’s reflected in the voices of their clients and the accolades they’ve earned. However, determining distinguishing companies with solid track record from those that have little social proof or even negative ratings can sometimes be more difficult than it seems.
Go beyond traditional reference checks. Demand to see memberships in professional associations, awards, and the opportunity to view their completed projects firsthand. Dive into online review platforms like Google, Yelp, Angie’s List, and Houzz for unbiased testimonials. Pay attention to how they interact with reviews. A balanced mix of feedback, including how they handle less-than-perfect reviews, can reveal a lot about their commitment to customer satisfaction.
Clearly Defined Process
Most exterior remodeling nightmares can be traced back to poorly defined process. Unfortunately, too many contractors don’t set clear expectations and fail to deliver on vague promises.
A seamless experience from start to finish requires a contractor who has meticulously outlined every phase of the project—from estimation, client onboarding, and the various stages of production, to follow-up and warranty services. Ask about their process documentation. Understanding the workflow in detail will set clear expectations for your project’s lifecycle, ensuring you’re never left in the dark about the next steps.
Warranty and Service Guarantees
Beware of contractors who offer only vague promises or lackluster follow-through. The best exterior remodeling contractors differentiate themselves by providing detailed warranties in writing and standing firmly behind their work long after a project’s completion. The way a contractor handles their guarantees speaks volumes about the relationship they have with manufacturers and the confidence they have in their products and workmanship.
Great Team
Great exterior remodeling contractors focus on more than just providing quality workmanship. The best contractors understand that respect, professionalism, and meticulous attention to detail in every interaction are what truly make a difference to homeowners. It’s imperative to choose a contractor with a team that embodies these values and is committed to executing their roles with precision and care.
