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Why Pond is a Great Place to Work

As a dedicated do-it-yourselfer who has spent almost 30 years in rebuilding his home, I must confess some apprehension at the thought of a team of professionals invading our handiwork. However, the experience was extremely pleasant, and our association with you will long be remembered as an example of how craftsmen and clients should get along with each other.

The workmanship, in this extremely complicated roof configuration, appears to be thoroughly excellent, and I am confident that the winter snows will find no entryways. Please feel free to use my name as a reference regarding your business reputation, and the roof job itself as an example to show potential customers who may not yet be convinced of your technical competence.

Captain J.T. Shepard

Your field team, which was led by Mr. Minh, was very professional, courteous to my wife and did a great job and left the site spotless. We couldn’t be happier with work and the product and know that the performance of your team is the reason you have been in business for so long with such a good reputation.

L. Scully

I would like to compliment all of you that I came in contact with. The receptionist was extremely helpful and patient with all of our questions. Joe was great about calling me to answer questions I had, and certainly very knowledgeable about the whole business. And the three roofers were terrific. They were extremely polite, and very careful with the property. I still can’t figure out how they managed the fantastic clean-up job – my yard looked like it had been vacuumed! We are very pleased with the whole job. I’m just sorry we won’t need another roof for 25 more years. Your people were a real pleasure, and the work was great.

S. Gotthardt

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

Excellent workmanship. We feel your employees did a good job and had a very good attitude – especially the young man who did the back flat roof and the final cleanup. As you know, I used you and your service once before – about 30 years ago.

E. Nagley

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