Award reflects company’s consistently high level of customer service
Pond Roofing has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List, the nation’s leading provider of consumer reviews on local service companies. This is the sixth year that Pond has won the Super Service Award.
“Dedication to customer service excellence is our number one concern,” says president Patrick Readyhough. “Our reputation is something we work hard to earn and maintain every day. Without satisfied customers we are nowhere.” The company has been satisfying Northern Virginia residents since 1964 and has served over 30,000 customers.
“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Pond Roofing earned this recognition for the sixth year in a row speaks volumes about its dedication to providing great service to its customers.”
Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.