Pond Roofing Earns Esteemed 2012 Angie’s List Super Service Award

We are very proud to have won the Angie’s List Super Service Award for the sixth year in a row in Fairfax and Northern Virginia, and this year we won in three different categories!

Award reflects company’s consistently high level of customer service

Pond Roofing has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List, the nation’s leading provider of consumer reviews on local service companies. This is the sixth year that Pond has won the Super Service Award.

“Dedication to customer service excellence is our number one concern,” says president Patrick Readyhough. “Our reputation is something we work hard to earn and maintain every day. Without satisfied customers we are nowhere.” The company has been satisfying Northern Virginia residents since 1964 and has served over 30,000 customers.

“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Pond Roofing earned this recognition for the sixth year in a row speaks volumes about its dedication to providing great service to its customers.”

Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.

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Customer Reviews

Excellent service. Any question I had was addressed in a friendly yet professional manner. I have used Pond before for replacement windows and siding and most recently for new roofing. I highly recommend them for their responsiveness and the high quality of their work.

Nancy P.

Easy communication with tons of photos and excellent job! Pond Roofing even came back to replace the color of the shingles to our satisfaction. The property was in McLean and they made me look great since my landlord client was very impressed. The swag cookies to our tenants was an added bonus. :-) Thanks so much!

Laura M.

Very fast initial response time and great customer service. Repair work was done (by prearrangement) while we had to be out of town and it looks great now that we are back. We have used Pond before and would call them first if we need roofing work in the future. Thanks!

Scott C.

Great communication, very professional repair crew. We have a new construction house that had some issues with vent seals after 10yrs and Pond fixed 8 different areas in one day--very happy with the work.

Ryan H.

I recently hired Pond Roofing to check out a leak. They did a great job coming in on time and to troubleshoot the issue. Their pricing was competitive and overall service was excellent. I’m very happy with their work.

Hassan W.

Pond Roofing was very responsive and knowledgeable about the condition of our roof. They delivered before the expected date and their work was impeccable. I cannot recommend working with Shanti enough.

Erin M.

Quality and Integrity. Terrific job on a roof repair. Called for a minor fix which was expertly accomplished. Patrick performed a complete inspection, ensuring no other damage or work needed. Perfect!

Brian N.