…and you are daunted by the process. First, buying a new roof is not impulse buying. It is not even close to being a “happy” buy. It is an unpleasant surprise and a bit scary. It is an expense you did not budget in, and you have no idea what this is going to cost. It is natural for you to feel anxious about the decisions you are about to make, and that is why you want your choice of a roofing company to be tops in the field.
You should want to have the process explained to you. You should want to have a prospective roofer walk your roof, show you pictures, and explain what your options are. You should feel secure in your decision on what company you hire, and that decision should not be based on cost alone.
What will make you secure in your decision-making process is that you have a full understanding of what is involved from the time you call the office and make first contact with a company. Is there a “live” person who handles your call and listens to your needs? Did you hang up the phone with a scheduled appointment with a specific estimator?
Before making a decision, ask yourself these questions: When the estimator arrived, did he answer your questions? Did you see pictures? Were you made aware of what may be under your current shingles? If there was a possibility of wood rot, was replacement and cost adequately explained to you? When you received your proposal, was it in line with what you expected, and did you have any remaining questions? Were you made aware of the different roofing materials that were available to you?
These guidelines are just the beginning, but they will get you moving and get you on the right track to starting the roofing process. At every step of the way, you should be able to ask and have answered any question that comes to mind. A professional roofing company will walk you through the process and make your job as easy as possible.