Angie's List best of service Archives - Page 2 of 3 - Residential Roofing Services | Fairfax, Arlington, VA

I would like to compliment all of you that I came in contact with. The receptionist was extremely helpful and patient with all of our questions. Joe was great about calling me to answer questions I had, and certainly very knowledgeable about the whole business. And the three roofers were terrific. They were extremely polite, and very careful with the property. I still can’t figure out how they managed the fantastic clean-up job – my yard looked like it had been vacuumed! We are very pleased with the whole job. I’m just sorry we won’t need another roof for 25 more years. Your people were a real pleasure, and the work was great.

S. Gotthardt

Your company just completed a roofing job on our home in Herndon, Virginia. We don’t have a habit of writing letters to contractors that we have dealt with over the years, but we decided to make an exception. We would like very much to express our sincere appreciation of the quality workmanship of the roofing job completed on our house. Your people both in the office and in the field acted in a most professional manner. It was a real pleasure to have a quality and timely job completed. In the past, we have had to have contractors return to finish the job properly. This contract was an exception and we are very satisfied customers. Again, thank you and your staff for a very rewarding experience. We will tell our neighbors and friends about the professional work of the Pond Roofing Company, and how nice it was to deal with people who are interested in doing a quality job

Mr. and Mrs. Muscaro

Another nice job – you did our former townhouse. We have recommended you for many years.

Mr. and Mrs. T. Corcoran

We are extremely pleased with our new roof and particularly with all aspects of its installation. Your work crews did meticulous and outstanding work and are to be commended. It was a pleasure to engage in our prior roof discussions and installation with your late father and now to see Pond Roofing standards remain quite noteworthy. There are occasions when a particular individual seems to rise above others in excellence in terms of assistance, knowledge and public relations. It has been a heartwarming and valuable experience to have Patrick Readyhough doing what we consider an extraordinary service for us. The interactions have been highly useful and personally very satisfying. He is to be commended at the highest level.
Pond Roofing has delivered an outstanding service and we feel obligated to express it herein. Thank you very much.

Mr. and Mrs. Culhane

As Washington Checkbook members, we will share our great experience so others know. My only regret is not calling Pond Roofing four years ago when I replaced my roof.

C. Dominque

ROOF ENEMIES

Posted on July 22, 2014 by Betsy Pond

Roofs in our area have certainly met – and continue to meet — lots of enemies over the last 18 months. Since we are in the middle of scorching sun and severe and sudden rainstorms, I am listing what some of these enemies are and how they affect your roofing system, the most important part

Posted in Roof care, Roofs home improvement, Angie's List best of service, great service, cleaning stains on roofs, roof care, nail shingles, professional roofer, roofing maintenance

INDOOR MOLD – THE BASICS

Posted on July 15, 2014 by Betsy Pond

Whether you know it or not, all homes have mold. Its presence is not always immediately known, but it is there and needs to be taken seriously. It can affect your family’s health, as well as damage your home. Here’s an overview: Mold loves dampness: bathrooms, basements, kitchens, attics, and even places where you may

Posted in Customer Service, Home safety home improvement, Angie's List best of service, mold remedies

SO YOU NEED A NEW ROOF…

Posted on July 11, 2014 by Betsy Pond

…and you are daunted by the process. First, buying a new roof is not impulse buying. It is not even close to being a “happy” buy. It is an unpleasant surprise and a bit scary. It is an expense you did not budget in, and you have no idea what this is going to cost.

Posted in Roof care, Roofs, Summer Maintenance home improvement, roof repair, working on a roof, Angie's List best of service, great service, roof care, Contractor Credentials, professional roofer, a new roof

AVOIDING CONTRACTOR RIP-OFFS

Posted on June 12, 2014 by Betsy Pond

As a result of the treacherous weather we continue to be pounded with, many homeowners are facing roofing and/or other exterior damage to their home. Reputable contractors have been flooded with calls, and probably have a substantial wait period before they can get the work done for you. Wait for the known area professionals: there

Posted in Contractors, Customer Service, Roof care Angie's List best of service, great service, Contractor Credentials, professional roofer

PROCRASTINATION + RAIN DELUGE = NIGHTMARE

Posted on May 9, 2014 by Betsy Pond

I am pretty sure that there are homeowners out there who have procrastinated about tending to exterior issues. Hopefully the exterior of your home (roof, windows, siding) made it through the recent storms without a hitch. Quite often homeowners are reluctant to get on top of repairs or replacements because, among other reasons, it’s no

Posted in Contractors, Home safety, Roof care, Siding home improvement, Angie's List best of service, great service, roof care, professional roofer, siding care, summer roof maintenance, fairfax roofing contractor, roofing contractor, home exteriors, winter maintenacne

WINDOW REPLACEMENTS: ALL OR A FEW AT A TIME

Posted on April 11, 2014 by Betsy Pond

If your windows have ceased to do what they are supposed to do (keep you warm and protect your home from rain, wind and storms), take a walk around your house and decide whether your windows need to go. Do your windows enhance your home? What about the noise level? Can you sit and relax

Posted in Window Maintenance, Windows home improvement, replacement windows, windows, Angie's List best of service, Contractor Credentials, replacement windows estimate, window replacement contractor

THE ROOFING CONTRACT: GET EVERYTHING IN WRITING

Posted on March 24, 2014 by Betsy Pond

According to the Better Business Bureau, in 2011 it received more than 3.3 million consumer inquiries from consumers who were trying to find a reputable roofer. While roofing was the No. 1 industry that consumers asked for Bureau guidance and referrals, other exterior improvements such as siding, windows and doors were not far behind. The

Posted in Contractors, Customer Service, Roofs, Safety working on a roof, Angie's List best of service, great service, Contractor Credentials, professional roofer, roofing maintenance, Roofing contracts

What 50 Years in Business Means To Me

Posted on March 18, 2014 by Betsy Pond

2014 marks the 50th anniversary of Pond Roofing and Exteriors. For the last half century, we have been a company committed to providing quality service to the residents of North Virginia. I celebrate the existence of this company, I celebrate its reputation, I celebrate the staff that makes it work like clock work, but most

Posted in Community home improvement, roof repair, Angie's List best of service, great service, roof care, professional roofer, business anniversary, serving customers for 50 years

ICE DAMS 101

Posted on January 24, 2014 by Betsy Pond

While Icicles look somewhat magical and remind us that winter has arrived, they are in fact an indication that something is wrong in that home. Usually that something is the dreaded ice dam. Let me give you a definition of an ice dam and why it occurs: An ice dam is a block of ice

Posted in Home safety, Roof care, Winterizing your Home home improvement, winter home tips, roof repair, Angie's List best of service, great service, roof care, professional roofer, ice dams

DEALING WITH FROZEN PIPES

Posted on January 16, 2014 by Betsy Pond

Polar vortex? Bi-polar weather? Frozen pipes – no matter how well you think you have winterized your home, you are still susceptible to frozen pipes. Tonight’s evening news reported that there have been over 200 calls to the fire department in Prince George’s county alone about frozen pipes. Water is tricky because it expands as

Posted in Home safety, Safety, Uncategorized, Winterizing your Home winter home tips, Angie's List best of service, great service, winterizing your home, frozen pipes, unthawing frozen pipes