frozen pipes Archives - Residential Roofing Services | Fairfax, Arlington, VA

I would like to commend the crew from Pond Roofing that worked on my house. They were very professional, working extended hours to remove the existing skylights, replacing them with a standard roof. I was particularly impressed with the speed and efficiency with which they removed the skylights above the solar panels. They used an approach that did not require them to walk on the roof or the solar panels. Also, they did not allow any debris to fall on the solar panels. In all areas, they worked as a coordinated team, removing the skylights, installing the two roofs, and removing all the debris. Again, please pass on my appreciation for a job well done to the crew who worked on the house.

G.M. Pittler

We are extremely pleased with our new roof and particularly with all aspects of its installation. Your work crews did meticulous and outstanding work and are to be commended. It was a pleasure to engage in our prior roof discussions and installation with your late father and now to see Pond Roofing standards remain quite noteworthy. There are occasions when a particular individual seems to rise above others in excellence in terms of assistance, knowledge and public relations. It has been a heartwarming and valuable experience to have Patrick Readyhough doing what we consider an extraordinary service for us. The interactions have been highly useful and personally very satisfying. He is to be commended at the highest level.
Pond Roofing has delivered an outstanding service and we feel obligated to express it herein. Thank you very much.

Mr. and Mrs. Culhane

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

FYI, please tell Minh’s manager that he did a great job. He was very helpful, very professional and very polite. He represents Pond Roofing very well! You guys have always done a great job for me and I sincerely appreciate it. I have recommended your company on several occasions and will continue to do so.

J. Loria

I would like to compliment all of you that I came in contact with. The receptionist was extremely helpful and patient with all of our questions. Joe was great about calling me to answer questions I had, and certainly very knowledgeable about the whole business. And the three roofers were terrific. They were extremely polite, and very careful with the property. I still can’t figure out how they managed the fantastic clean-up job – my yard looked like it had been vacuumed! We are very pleased with the whole job. I’m just sorry we won’t need another roof for 25 more years. Your people were a real pleasure, and the work was great.

S. Gotthardt

WINTER HAS ARRIVED: FROZEN PIPES

Posted on February 5, 2016 by Pond1920

It looks like winter has finally hit us, and in order to avoid frozen pipes, take the following precautions: Turn your outside faucets off from inside valves. Remove all hoses from the outside faucets and drain any remaining water from the faucet. Check around the house for other unheated water lines. When the weather is

Posted in Home improvements, Home safety, Roof care, Roof Maintenance, Winterizing your Home frozen pipes, winter maintenance

DEALING WITH FROZEN PIPES

Posted on January 16, 2014 by Betsy Pond

Polar vortex? Bi-polar weather? Frozen pipes – no matter how well you think you have winterized your home, you are still susceptible to frozen pipes. Tonight’s evening news reported that there have been over 200 calls to the fire department in Prince George’s county alone about frozen pipes. Water is tricky because it expands as

Posted in Home safety, Safety, Uncategorized, Winterizing your Home winter home tips, Angie's List best of service, great service, winterizing your home, frozen pipes, unthawing frozen pipes