working on a roof – Residential Roofing Services | Fairfax, Arlington, VA

On 4 November 2008, I had an appointment with a Pond Roofing Consultant, Mr. Shanti Smith, to inspect the roof of my primary residence and to provide an estimate for one or more sky lights.

First, Mr. Smith called several times to confirm the appointment time and location. Second, Mr. Smith arrived promptly at the scheduled time. While these two events seem unimportant, in an age and metropolitan area where timeliness is a lost art, I truly appreciate Mr. Smith’s respect for my time.

Mr. Smith completed a detailed inspection of my home’s roof and completed a minor repair on the spot. Mr. Smith then reviewed options for skylights and provided an estimate.

As a career military officer, I have had the opportunity to live throughout the United States and abroad. As a believer in home ownership, my wife and I always purchase homes at our duty stations and at times have retained the properties as investment opportunities. With homeownership comes preventative maintenance and structure improvement requirements. I can say, without question, that Mr. Smith was the most professional and knowledgeable contractor/consultant that I have had the pleasure to encounter in my 21-years of Service and home ownership following college.

While the cost of the skylight exceeds our current budget for home improvement, I will use Pond Roofing for all future necessary repairs to our home’s roof and gladly refer my friends to Pond Roofing for all of their roofing requirements.

Thank-you again for the professionalism of Pond Roofing and of your employees.

Colonel A. Hinsdale

I would like to compliment all of you that I came in contact with. The receptionist was extremely helpful and patient with all of our questions. Joe was great about calling me to answer questions I had, and certainly very knowledgeable about the whole business. And the three roofers were terrific. They were extremely polite, and very careful with the property. I still can’t figure out how they managed the fantastic clean-up job – my yard looked like it had been vacuumed! We are very pleased with the whole job. I’m just sorry we won’t need another roof for 25 more years. Your people were a real pleasure, and the work was great.

S. Gotthardt

Your field team, which was led by Mr. Minh, was very professional, courteous to my wife and did a great job and left the site spotless. We couldn’t be happier with work and the product and know that the performance of your team is the reason you have been in business for so long with such a good reputation.

L. Scully

Timeliness very much appreciated. A couple of neighbors will be needing new roofs, and I have recommended you.

S. Douds

Your company just completed a roofing job on our home in Herndon, Virginia. We don’t have a habit of writing letters to contractors that we have dealt with over the years, but we decided to make an exception. We would like very much to express our sincere appreciation of the quality workmanship of the roofing job completed on our house. Your people both in the office and in the field acted in a most professional manner. It was a real pleasure to have a quality and timely job completed. In the past, we have had to have contractors return to finish the job properly. This contract was an exception and we are very satisfied customers. Again, thank you and your staff for a very rewarding experience. We will tell our neighbors and friends about the professional work of the Pond Roofing Company, and how nice it was to deal with people who are interested in doing a quality job

Mr. and Mrs. Muscaro

CHRISTMAS LIGHT SAFETY

Posted on December 12, 2014 by Pond1920

Don’t flip the switch to show off your dazzling Christmas lights before you take a quick look at these safety tips. Don’t cut corners — you are risking damage to your family, roof and house. Before hanging the first light, check them carefully for cracked cords, frayed ends or loose connections. A combination of shorts

Posted in Home safety, Uncategorized home improvement, safe holiday decorating, winter home tips, working on a roof, Angie's List best of service, great service, roofing maintenance, fairfax roofing contractor, roofing contractor

SO YOU NEED A NEW ROOF…

Posted on July 11, 2014 by Betsy Pond

…and you are daunted by the process. First, buying a new roof is not impulse buying. It is not even close to being a “happy” buy. It is an unpleasant surprise and a bit scary. It is an expense you did not budget in, and you have no idea what this is going to cost.

Posted in Roof care, Roofs, Summer Maintenance home improvement, roof repair, working on a roof, Angie's List best of service, great service, roof care, Contractor Credentials, professional roofer, a new roof

NEW ROOF/WOOD REPLACEMENT

Posted on June 3, 2014 by Betsy Pond

As the weather is clearing and we are able to assess the damage to exterior structures caused by the six-month horrific weather in our area, we are seeing a lot of wood rot. What that translates to the homeowner is an added expense to the cost of replacing your roof. What it means to the

Posted in Roof care home improvement, working on a roof, roof care, professional roofer, summer roof maintenance, roofing maintenance, gutter cleaning in spring, fairfax roofing contractor, roofing contractor, pricing a roof

THE ROOFING CONTRACT: GET EVERYTHING IN WRITING

Posted on March 24, 2014 by Betsy Pond

According to the Better Business Bureau, in 2011 it received more than 3.3 million consumer inquiries from consumers who were trying to find a reputable roofer. While roofing was the No. 1 industry that consumers asked for Bureau guidance and referrals, other exterior improvements such as siding, windows and doors were not far behind. The

Posted in Contractors, Customer Service, Roofs, Safety working on a roof, Angie's List best of service, great service, Contractor Credentials, professional roofer, roofing maintenance, Roofing contracts

SNOW REMOVAL FROM ROOFS

Posted on January 9, 2014 by Betsy Pond

It’s that time of year when you need to think about what happens if we have a heavy snowstorm and snow accumulates on your roof. We wanted to give you the following guidelines recommended by the National Roofing Contractors Association for removing snow and ice from your roof. Because of safety issues, NRCA does not

Posted in Roof care, Safety working on a roof, snow on roof, snow removal from roofs, professional roofer

HOA’s: CHARTING A SURVIVAL COURSE

Posted on July 12, 2013 by Betsy Pond

Inevitably when the phrase “HOA” is mentioned to members of a homeowner’s association, or someone who was formerly a member of an HOA, or even someone who has made it a life goal to avoid buying property that is part of an HOA, the response is usually anything but favorable. In actuality, the HOA plays

Posted in Community, Summer Maintenance home improvement, winter home tips, roof repair, working on a roof, professional roofer

PROTECTING YOUR LANDSCAPING DURING ROOF REPLACEMENT

Posted on July 3, 2013 by Betsy Pond

You need a new roof, and you have spent years of time and expense on your landscaping and are naturally worried about what will happen to it during the roofing process. Roofing is a messy job. On our contract and on the Checklist we send out that tells you what you should do to prep

Posted in Roofs home improvement, working on a roof, great service, Roof care in summer

WOOD REPLACEMENT

Posted on June 28, 2013 by Betsy Pond

One of the most frustrating aspects of replacing a roof is when we find that sheathing is bad and must be replaced. Wood replacement is really the only unknown left in our work orders. We don’t like unknowns any more than our customers. The best case scenario for us is that the sheathing is fine. That

Posted in Roof care, Uncategorized roof repair, working on a roof, roof care, roof leaks, summer roof maintenance, roof damage, Wood sheathing damage

CICADA WARNING

Posted on May 23, 2013 by Betsy Pond

MAKE SURE YOUR GUTTERS ARE CLEAN AND PROTECTED FROM THE CICADA BOMBARDMENT. The cicadas are returning in full blast! In past years, our customers have called exasperated by the cicada shells that are clogging up their gutters. If left unattended, an unbearable smell develops until the gutters are cleaned out and the shells removed. This

Posted in Gutter Cleaning, Roof care roof repair, working on a roof, Angie's List best of service, great service, roof care, professional roofer, cicada, gutter care, gutter cleaning

3rd Annual Loudoun Lyme 5K & 1M Fun Run

Posted on April 30, 2013 by Patrick

(For more information on the event, including registration and sponsorship info, please visit the event site at www.loudounlyme.org.) Mark your calendars for the 3rd Annual Loudoun Lyme 5K on Sunday, May 19, 2013, in Purcellville, Virginia. The run will drive awareness and raise money to help find a cure for Lyme disease – the number one tick-borne

Posted in Community home improvement, working on a roof, Angie's List best of service, great service, Consumer Resource List