Members – Residential Roofing Services | Fairfax, Arlington, VA

Timeliness very much appreciated. A couple of neighbors will be needing new roofs, and I have recommended you.

S. Douds

Excellent workmanship. We feel your employees did a good job and had a very good attitude – especially the young man who did the back flat roof and the final cleanup. As you know, I used you and your service once before – about 30 years ago.

E. Nagley

Your crew did a great job just as I thought they would. Everything cleaned up and neatly done. I must tell you, because of the good workmanship, you will be doing my new roof job, on the house and the barn. I wanted to thank you and your crew for the good job.

B. Wiggins

As Washington Checkbook members, we will share our great experience so others know. My only regret is not calling Pond Roofing four years ago when I replaced my roof.

C. Dominque

Office manager is very professional. The staff worked very hard and seemed to work well together. Your supervisor was professional and instilled confidence. He was “just great.” A very good job. We have had two sets of neighbors stop by and ask who did the work. We gave you good marks

A. Maish

Ana Rosales Claure

Posted on September 30, 2019 by PondRoofing

Ana is one of the friendly voices who answer the phones at Pond. She is part of the dynamic duo that helps to facilitate initial and future appointments between our customers and our estimators. Ana is a team player who keeps our customers happy by listening to their needs and working hard to ensure that

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Nick Hunter

Posted on March 19, 2019 by PondRoofing

Growing up in a roofing family, Nick is no stranger to the roofing business. Initially though, his calling was the water. Nick worked for a dinner cruise company in Norfolk Virginia, later moving to Northern Virginia where he moved on to captain larger dinner cruise boats. It was during this time that Nick started working

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Nataly Caballero

Posted on March 19, 2019 by PondRoofing

Nataly plays an important role in assisting our repair and replacement departments deliver excellent service to our customers. Since coming to work with us she has helped us develop new ways to keep our customers “in the know” while waiting on their important projects to begin. She helps keep things moving by ensuring materials are

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Alexis Sutter

Posted on March 19, 2019 by PondRoofing

Alexis helps keep our customers happy by making sure our estimators are armed with the latest product information available on the market. This ensures we are able to help our customers make educated decisions about the products they are choosing. Outside of work, Alexis is wife to a busy attorney and a mother to four

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Elizabeth Smith

Posted on August 20, 2016 by pondRoof

Pond is proud to have been in business for over 50 years and our operations team works hard every day to make sure we’ll be around for 50 more. We want our customers to know they are working with a company with sustainability that can assist with future project needs, honor warranties and simply answer

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Alejandra Saracho

Posted on August 19, 2016 by pondRoof

Our production team is the master link that connects our customers to our material suppliers and installers. They strive to exceed expectations by ensuring materials are ordered properly, timelines are communicated and met, customers experience as little interruption to their schedules as possible and that ultimately the work is completed to their satisfaction.

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John Smith

Posted on August 18, 2016 by pondRoof

Armed with the latest product information available on the market, our experts are here to help you make informed decisions and provide you with an accurate estimate to achieve your exterior remodeling goals. Pond estimators are here to help educate you on a solution to your problems, not push you to buy something.

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Patrick Readyhough

Posted on August 17, 2016 by PondRoofing

Our many customer service and contractor awards support Pond’s mission to provide unmatched quality workmanship with an outstanding customer service experience. In addition to getting the job done right, Patrick has a passion for people and creating personal relationships through every experience he encounters—just ask our thousands of satisfied customers.

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Sami Hunter

Posted on August 31, 2015 by PondRoofing

With a long history in restaurants and cruise lines, when Sami joined Pond she was no stranger to the customer service arena. At Pond, she is one of the friendly voices who answers the phone when you call the office. She’s also the one who keeps the lines of communication open between our customers and

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Barbara O’Brien

Posted on August 31, 2015 by PondRoofing

Barb has been part of the Pond team for over 28 years. She is invaluable to many areas of Pond’s administrative operations but her primary focus is on accounting and HR. Barb prides herself on always listening to our customer’s needs, treating them with respect and working hard to provide them with answers and solutions

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